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help_outlineFrequently Asked Questions
Yes, absolutely! While we have popular base configurations, we frequently design completely custom servers tailored to specific motherboard layouts, high-airflow setups, or liquid-cooling blocks. Just state your exact component list on our Request Quote page.
Typically, full server assembly, high-load stress testing (burn-in for 48 hours), and thermal optimization take between 5 to 7 business days from component approval. Workstations can often be built and shipped within 3 to 5 business days.
We offer tiered support levels ranging from standard email/phone business hours support to 24/7/365 dedicated engineering SLAs. Our premium tier offers on-site hardware dispatch with hot-swappable components within 4 hours.
Yes! Our application is designed to be cloud-native. You can replace the local mock database with your live Supabase database simply by adding the environment variables to your Vercel project configuration.